User Stories

I opted for the Penguin “White Glove Service,” which means a cold capper stayed with me through the entire process at the hospital. Gloria, my capper, knew what to do and when to do it, giving my wife one less thing to worry about

Cameron saved 90% of his hair by cold capping on chemotherapy. He hopes more multiple myeloma patients consider cold capping as a way to regain a sense of control over the process.

I can’t thank Penguin Cold Caps enough for giving hope and courage to me and many women on this tough journey. My hope is that more women in Korea become aware of cold capping and have access to this therapy

Lulu’s primary fears centered around losing her femininity and the ability to have children. The thought of undergoing chemotherapy and the potential for hair loss hit home a little later when her oncology report revealed the need for treatment.

It has not only saved my hair during chemo, cold capping has also given me the confidence to face my cancer diagnosis with positivity and hope

Meg is thrilled with her results and happy to report that her medical team will now recommend Penguin Cold Caps to other multiple myeloma patients prescribed high-dose Melphalan chemotherapy.

When I realized it was working, it gave me something to be proud oIt may sound silly, but keeping my hair became part of beating cancer

Brenna is a teacher and speaks in front of people all day long, and it was important for her to keep her hair. “Ultimately, I didn’t want people treating me differently or feeling sorry for me because of what I was going through”

It is my personal mission to ensure that every mother diagnosed with breast cancer knows this therapy exists

It was important for Liesl to control her hair loss to minimize the traumatic impact on her 7-year-old daughter and help reassure her that “mommy was going to be okay.”

My oncology team wanted me to start on chemotherapy right away. Luckily, even though it was Christmas, Penguin Cold Caps were very helpful and expedited my order, so my caps arrived well before my first treatment.

Overall, I believe I manage to save about 60% of my hair, and any hair I did lose sprouted back very quickly, and three months post-chemo, no one could tell I’d lost any hair at all

I am very happy with my results as I retained about 90% of my hair

Although saving my hair wasn’t the most important aspect of my treatment, I didn’t want others to see me as a cancer patient. I wanted to retain some sense of normality, and saving my hair was fundamental to this.

I wanted my kids to feel confident that I would be OK, and I feel that keeping my hair played a big part in achieving that

Yes, it may have made for a slightly longer and more tiring day, but keeping my hair was 100% worth it for me. I could go out and celebrate my husband’s 50th birthday, feeling like myself and looking normal.

I wanted to wake up every morning and see myself reflected in the mirror. I didn’t want to look at a sick person

I am very happy with the results. To me, if you can afford it, there is no reason not to try cold capping. Waking up daily and having my hair made me feel like me and gave me something positive to focus on

Choosing to save my hair made me feel empowered in a situation that I had absolutely no control over

The support I received from Penguin Cold Caps was great. Any questions or concerns were quickly addressed. I felt the kit supplied gave me everything I needed for success.

While cancer was taking everything else, saving my hair was the one thing I felt I had a level of control over. I believe it was critical for my state of mind that I still looked like me

I have no bald patches at all, and I didn’t even shed – in fact, I believe I was shedding less than normal. I attribute this success to my amazing team, our regimented changeover of the caps, and my obsessive observation of the rules

My cancer coordinator recommended Penguin Cold Caps because, from her experience of working with other patients, Penguin had the best and most consistent results

It works. It is extra time added to chemo, but it really works. I did shed some hair, but there are no bald patches, and it’s unnoticeable. I would have no hesitation recommending Penguin Cold Caps to others.

There was no way a machine-based scalp cooling system could compare to the manual technique that the cappers use to mold each cap to my head

Chemo is now over, and while my hair’s thinner, it’s still long and looks healthy. The added bonus is that I don’t have to wait months for it to grow back. In fact, no one knows I’ve just been through 16 rounds of chemo… unless I tell them.

I am extremely grateful for Penguin cold caps. Saving my hair on chemo has done huge things for my mental health during my cancer journey

Emily is a busy married mom of three young girls, holding down a career as a middle school teacher. In April of 2021, Emily was diagnosed with stage 1B breast cancer.

I felt that I had created a bubble around myself to stay positive. But that bubble was fragile and looking normal helped me to keep it in place

Gail met me at the hospital about an hour ahead of time, got me settled and started the caps before my infusion, swapped out the caps during treatment and for a few hours after. Watching her working with precision and close attention reassured me that my hair was in good hands. And she was good company – I was so glad Gail was there.

I can’t say enough about Penguin Cold Caps. I’m forever grateful and will continue to be a vocal advocate for cold capping

I want to change the dialogue around cold capping to focus on the importance of mental health during treatment. It can literally transform your outlook for the better. For me, keeping my hair was a bonus, but saving my mental health was a lifesaver.

My kids were not affected by my disease because I was able to keep my hair and always looked like me

Saving most of my hair boosted my morale and helped me feel like less of a ‘cancer patient’. I recommend Penguin Cold Caps to anyone going through chemotherapy who wants to keep their hair.

I saved 90% of my hair. I am exceptionally grateful to Penguin Cold Caps for making it possible

For me, saving my hair has had a huge positive impact on my cancer journey. It has helped me to keep my identity, I’ve continued to work throughout my treatment, and it’s given me the strength to continue every day.

I was the first person my medical team had seen that cold capped, and they were in awe

It’s not just a case of vanity. Being a home school mom of 4 children, I knew I needed to keep their life on track as much as possible. If there was any chance I could retain my hair, I wanted to try.

I was on one of the strongest chemo regimens and still kept at least 95% of my hair

People mean well when they tell you to ‘Rock the no-hair look’ and that the most important thing is your health. And obviously, it is. But I felt that saving my hair was important too, not just for my looks but also my mental well-being.

I feel that cold capping was a big part of my treatment and the reason why I was able to bounce back so quickly

I still wanted to feel like myself. Cancer takes away so many things from you and saving my hair was one of the things I could control. I do not feel sick, so I did not want to look sick! I think one’s mental health is just as important as physical health when you are fighting cancer.

I’m shocked at how well cold capping worked! Strangers have no idea I have been going through chemo at all

My children are so young – I didn’t want cancer to be this big scary change for them. I wanted to stay looking like their Mama. Saving my hair was one way I could keep their lives as normal as possible.

I highly recommend Penguin Cold Caps and really don’t know why anyone wouldn’t want to do it.

I am so happy that I not only saved most of my hair, but the loss that did occur was minimal. You can’t tell by looking that I have lost any hair at all.

I shed just the tiniest amount and have retained 98% of my hair. It’s amazing!

Theresa Daniels, one of Penguin Cold Caps reps, stayed with me on the phone while I placed my order. It was simple and the caps were delivered directly to my house for me to take to the UCSF hospital.

It felt as if I was able to take back control

It felt as if I was able to take back control at a time in my life when I had very little power over what was happening to me. And after chemo, I was able to move on and resume life on my terms far quicker than if I’d had to wait for my hair to grow back.

Overall, I have managed to save 80-85% of my hair

Penguin Cold Caps made that possible for me. I do not know what I would have done without them and am so incredibly grateful that they exist. Insurance companies in the U.S. should cover them, as the mental health that they contribute to is priceless.

I’m so thankful to be able to look in the mirror and still look like myself

My hair is medium in length, quite thick and straight. I believe I have saved about 70% of my hair – there was some shedding throughout, but it’s evenly spread so I don’t have any bald patches and it’s not noticeable to others

If there is an option out there to keep my hair, then why not try it?

I am so lucky to have known about Penguin Cold Caps and am thankful to my friend for not only mentoring me through it but also for coming to my house the night before to train about twelve women and men who would be my Cold Cap buddies. They all took turns, two at a time, to accompany me during…

Overall, I have saved about 65% of my hair

It has allowed me to take back some control over my body.

I knew this was the fight of my life and I wanted my privacy.

I started doing research and that’s when we discovered the Penguin Cold Caps. After several email and phone conversations with a representative in customer service, we were confident that this was the way to go. Today,about a month and a half post treatment, I can proudly say that I still have ALL…

It allowed me to keep my dignity and self-esteem.

I found out about the Penguin Cold Caps and had eleven of them overnighted to me in time for my first treatment. We keep them in a freezer at home and transport them in two coolers (on wheels) with dry ice. They remain very frozen on the dry ice. I have lost hair on my legs, under…

The doctors and nurses were all very impressed with the results

The doctors and nurses were all very impressed with the results of the Cold Caps. The other patients were very entertained during treatment sessions watching my husband with the gloves and dry ice and then seeing him switch the caps.

I felt proactive in taking care of myself

I can’t say enough about how saving my hair has positively affected me. I felt proactive in taking care of myself. And even in the worst days I could look at my reflection and see me. I know the cost is worth every penny. I love what Penguin Cold Caps did for me.